We have listed possible solutions for those having trouble logging in to the getkansasbenefits.gov webpage to file weekly claims.
If you have tried and failed to successfully log into your account, wait at least one hour before making another login attempt.
1. If you are attempting to log on from a VPN (Virtual Private Network), disconnect from the VPN and try again.
2. If you are attempting to log on using a smartphone from a WiFi network, disconnect from the wireless network and try again using a cellular network.
3. If you are attempting to log on using a smartphone on a cellular network, connect to their home or public wireless network (e.g. coffee shop, restaurant, library).
4. If you are attempting to log on from a laptop, try to connect from a public wireless network (e.g. coffee shop, restaurant, library).
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